Lorna Riley
CSP
Winner McBride
Top Producer
Award
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Lorna Riley
Profile
Lorna Riley is an 18-year experienced professional speaker, trainer,
President/CEO of the American Training Association, and President/CEO of OTC
Learning Solutions Inc. She brings a diverse background and high level of
achievement to the podium with numerous awards to show for her success as a
business owner, sales executive, sales trainer, and program facilitator.
Her track record of increasing sales by 600% in her first sales position, and
consistent success as the top sales producer, demonstrates her unique ability to
enter into new situations, quickly determine what activities produce the
greatest results, and consistently out-produce the competition.
Lorna’s wide range of experiences also includes careers as a classical
pianist, teacher, author, computer graphic artist, marketing director, and
banking officer. Her diversity provides a unique richness to her programs, while
her keen eye for the bottom line provides results driven training.
Her academic background includes undergraduate and graduate work in
literature, education, and music. In her personal life she is a mother of two,
and wife of 30 years to author Dan Riley. Her “Big Picture” approach shows how
we can have it all by increasing our contribution to others.
A member of the National Speakers Association, and the American Society of
Training and Development, she’s also written Quest for Your Best: A Roadmap
for Finding Fulfillment in a Challenging World, 76 Ways to Build a Straight
Referral Business ASAP!, The Movie Lover’s Cookbook: Reel Meals, Acts of Love,
and Axe of Love. She has also written and produced several cassette albums
including The Power Pak: The Three Most Powerful Skills for Creating Success,
Proactive Time Management, and Memory Management. Her family has been
featured in national publications such as Glamour Magazine and TV talk shows.
She frequently contributes to trade publications and shares her unique
philosophy of success in internationally known seminars, workshops, keynote
presentations, and interviews with radio and TV audiences.
Lorna’s dynamic energy and broad knowledge adds depth, humor and intelligence
to any presentation. Her message and “how-to’s” on the most powerful skills for
creating success captivates, inspires, and moves even the “toughest” audiences
to new levels of achievement.
Keynote topics
- Off-the-chart leadership results™: Four Stages to Outrageous
Achievement in a Changing World Based on 60 years of combined research,
including 45 years of interviews with over 80,000 managers in 400 companies
& over one billion customer, learn how to achieve multiple concurrent
results, ask the right questions, set direction, know the difference between
leading and managing, create action plans, face challenges, gain desired
rewards, and achieve fulfillment. Comes with two assessments.
- The change game: How to Win at Every Turn Learn the four stages
of the change cycle, how to anticipate change, get unstuck, and be prepared
for the unknown. You will learn how to create order out of chaos, use
effective communication tools, and implement proven strategies that provide
strength and control in rapid change.
- Quest for your best: Achieving Excellence in Chaos and Change
Discover the road map for personal and professional excellence: inspiring a
shared vision, getting unstuck, using appropriate resources, communicating
with clarity and speed, reducing risk, solving problems, overcoming
resistance, and finding rewards that motivate continual excellence.
- 10 Tyrannies of our time: And What you Can Do to Get Out From
Under Learn how to conquer the tyranny of speed, idle talk, “moreness,” the
learning cure, fear, perpetual planning, perfectionism, sacred cows, rising
expectations, lost time, nonstop change, and technology. Straight tools and
tips delivered for survival in a fast-paced world.
- Billions of customers: Creating Customer Advocates Based on
Gallup's 20-year research of over one billion customers, learn the 4 stages
that turn prospects into advocates who sing your praises. Advocates build a
"free" sales team that spread your word. Learn how to listen, respond, and
resolve explicit and implied problems, use the telephone for maximum
service, eliminate customer obstacles, and maximize "moments of truth."
- Soaring sales: Achieving Blockbuster Sales Results Learn how to
set "stretch" goals, utilize limited sales resources, eliminate "No," use
two words guaranteed to increase sales, face challenges enthusiastically,
gain multiple results, sell more in less time, 76 ways to build a straight
referral business, and manage sales time/territory.
- The everyday jackpot: Winning Your Vitality, Balance, and Meaning
in Life Discover the secrets of lining-up the 3 most important areas of life
so that you can feel like a winner everyday. Learn how to be actively calm,
juggle the components of a balanced life, use six RX's for managing stress,
eat for energy, guide self-motivation, prevent job burnout, manage multiple
A priorities, end the do-it all syndrome, and 30 time-saving tips for
winning everyday.
- Time management for results: Achieving Mastery Over Time Learn 3
stages of managing time, set missions/goals, implement three techniques for
managing multiple "A" priorities, eliminate the 10 biggest time wasters,
utilize six criteria for efficiency, reduce stress, achieve work/life
balance, schedule activities for maximum results, manage paperwork over-
load, use organizational solutions, and allocate time for all you want to
achieve.
Products
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