Cancellation
Charli Jane Speaker Club Members:
If you want to cancel your membership with Charli Jane Speakers it MUST be done via our simple online cancellation form here https://charlijane.com/charli-jane-exit-survey you must be logged into your account to access the form, we do NOT accept cancellations via phone or email.
Live Bold & Bloom Members:
Please call 402-256-1094 or email info@CharliJane.com to cancel your membership with us.
The cancellation of your monthly membership will be effective as soon as the cancellation form is completed. This means your membership access will be removed from the Speaking leads database, the vault, your profile page will be removed from the speaker’s directory, and you will be removed from the Facebook group and all other club benefits will end immediately. If you wish to remain until the end of your billing cycle, please do not complete the cancellation form until 72 hours before your billing cycle is set to renew.
There are no refunds or partial refunds.
If you wish to reinstate your membership after cancellation, you will need to rejoin through the website and at the current offered rate. No prior discounts will be honored.
Only for Paypal Buyers (prior to 2017): If you used PayPal to join us please follow the steps below.
- Cancel your billing subscription within your own PayPal account. We do not have access to your PayPal account.
- Email us at info@charlijane.com Fill out the cancellation form here https://charlijane.com/charli-jane-exit-survey to let us know you have cancelled your billing and that you wish to cancel your membership with us
*Please note that a failed billing does suspend your access to benefits, but does not cancel future billing attempts. Only following the above 2-step process will cancel your billing.
If you cancel after purchasing your yearly membership, there are no refunds given. Credits may be issued to be used for other Charli Jane Services and/or products. All credits will be prorated on a full-monthly basis from the day you signed up.
This means that if you signed up and used 1 month of your membership, we will issue a credit to equal to 11 months of your membership level. If you cancel after a partial month has passed, you forfeit that as a full month, however, we will prorate for the rest of the membership term.
All membership levels are set for auto-renewal when you signup.
Please make a note and set a reminder when you are due for your billing because it is automatic and no refunds are issued after renewal, only credits.
We will do our best to remind you before billing occurs, but the non-receipt of a reminder from Charli Jane Speaker Services or from PayPal or SamCart, our billing providers, does not constitute a reasonable expectation to be given a refund after renewal occurs. This is because reminders are delivered via email, and email only, and Charli Jane Speakers cannot guarantee the delivery, receipt, or reading of the emails 100% of the time due to circumstances beyond our control.
We reserve the right to issue credits at our sole discretion. If we issue a credit, we are under no obligation to issue the same or similar credit in the future.